In today’s fast-moving retail world, customers expect more than just stocked shelves. They want convenience, personalization, and reasons to keep coming back. That’s why UNFI Professional Services is constantly rolling out new tools to help independent grocers not only meet customer expectations—but exceed them.
From time-saving tech to thoughtful additions that create more value in-store, here’s a look at some of the newest offerings that are already making a difference for grocers and their shoppers.
Greeting Card Kiosks: Personal Touch, Right on Time
Running errands and realize you forgot a birthday card? With the new Greeting Card Kiosk, customers can create and print a personalized card right in the store—no extra stops needed. Whether it’s a last-minute thank you or a spontaneous “just because” message, the kiosk makes it easy to shop and show appreciation in one trip.
This service is currently available in the Central and Western regions, providing shoppers with more flexibility during their busy day while offering grocers an easy way to increase basket size with an impulse-friendly add-on.
Self-Order Kiosks at the Deli: Convenience Meets Control
No one likes waiting in a long line at the deli counter, especially when you’re short on time. That’s why UNFI’s new Self-Order Kiosks are such a game-changer. Shoppers can place their deli or meat order at their own pace, continue shopping, and come back when it’s ready.
It gives customers more control over their experience while helping grocers streamline operations and reduce checkout congestion. It’s a simple way to make mealtime planning faster, easier, and more enjoyable.
Bitcoin ATMs and 3-in-1 Financial Services: Meeting Shoppers Where They Are
Alternative currencies are becoming increasingly common, and grocers that adopt them stand out. UNFI now offers Bitcoin ATMs, powered by Bitstop, where customers can buy or sell Bitcoin instantly. It’s a modern convenience that appeals to younger, tech-savvy shoppers, positioning your store as forward-thinking.
Even more versatile is the 3-in-1 Financial Services Kiosk, which enables customers to access an ATM, purchase Bitcoin, and buy Goldbacks—all from a single machine. It’s a unique offering that adds value to your store visit and supports growing interest in financial flexibility.
Amazon Lockers: One Stop for Groceries and Packages
Online shopping isn’t going anywhere, but porch pirates and missed deliveries are still a concern for many. That’s why Amazon Lockers have become a sought-after amenity. By offering secure package pickup inside your store, you give customers one more reason to stop in while keeping their items safe.
This integration of eCommerce with in-store traffic is a win-win: customers get convenience, and grocers benefit from added foot traffic and potential add-on purchases.
Firepits & Roasters: Sparking Seasonal Impulse Sales
Summer evenings around a firepit are hard to beat—and now your store can be part of those moments. With seasonal firepits and outdoor roasters, UNFI grocers can offer high-margin items that appeal to spontaneous buyers and weekend planners alike.
These products are ideal for summer displays and promotions that encourage shoppers to prepare for cookouts, s’mores nights, or backyard gatherings, thereby boosting seasonal engagement and enhancing the overall shopping experience.
Elevating the Everyday Experience
Each of these offerings has something in common: they make the everyday shopping trip feel a little more valuable, a little more personal, and a lot more convenient.
UNFI Professional Services continues to support grocers with tools that not only improve operations, but also enrich the lives of your customers. Whether it’s through easy-to-use technology, unique product offerings, or services that anticipate modern needs, the goal is the same: help independent grocers build loyalty and stay competitive in a rapidly changing market.
Want to learn more about any of these solutions? Visit services.unfi.com to explore what’s possible for your store.
