Recently, many grocery stores have started phasing out handheld shopping baskets. Maybe you’ve noticed this in your community, or maybe you’ve even started this process in your own store!
While this might seem like a small change, it’s part of a larger strategy that benefits both customers and store owners. Here’s why more stores are moving in this direction—and how it can work for your business, too.
Encouraging Shopping Carts
Shopping baskets were once the go-to option for quick shopping trips. However, studies show that when customers use baskets, they’re more likely to limit their purchases. This means smaller sales per customer and missed opportunities for both the shopper and the store. By encouraging customers to use shopping carts instead of baskets, stores often see an increase in sales. With more space available, shoppers are more likely to add extra items to their carts, boosting the overall value of their purchases.
Cutting Costs and Reducing Clutter
Eliminating shopping baskets also helps reduce operating costs. Baskets require regular cleaning, maintenance, and replacement, which can add up over time. They can also create clutter when left scattered around the store, requiring staff to collect and organize them throughout the day. Removing them simplifies operations, reduces labor needs, and keeps store aisles tidier, making it easier for customers to navigate and creating a more pleasant shopping environment overall.
Supporting Sustainability
Shopping baskets—especially plastic ones—contribute to a store’s carbon footprint through production, maintenance, and eventual disposal. By removing baskets, your store can take a step toward more sustainable operations, which resonates with environmentally conscious shoppers. Some stores are even introducing basket alternatives like lightweight reusable bags or small clip-on totes for carts. These options provide convenience while aligning with eco-friendly practices and goals.
Adapting to Modern Shopping Trends
Technology is changing how people shop. Many stores now offer mobile apps that let customers scan items and pay directly from their phones. These tools make shopping faster and more convenient, reducing the need for baskets or even carts. Along with this, stores have more freedom to rethink their store design. Instead of more traditional layouts, stores can play around with better product displays, improvements to traffic flow, and strategic placement of high-margin items. A clean, organized store creates a better experience for shoppers and can lead to higher sales!
Phasing out shopping baskets may seem like a small change, but it can have a big impact. From increasing sales and reducing costs to supporting sustainability and improving the customer experience, this shift offers grocery store owners a practical way to adapt to modern retail trends.
Ready to make the switch? It’s a step toward a smarter, more efficient store operation that benefits both your customers and your business.