There are some simple truths in the grocery sector. For instance, it’s no secret that the cornerstone of a successful store is an impeccable customer experience. And one of the biggest contributing factors to that experience is the look and feel of the store. How are things organized? But even more, is it in compliance?
And yet, when it comes to compliance, it’s about more than just regulations or guidelines. Visual merchandising teams spend a lot of time and hard work setting up store concepts that will excite customers and maximize conversions. They think of every detail, from carefully mapping out the customer’s journey through the store to deciding which products will be placed near the entrance, or next to the cash register. But you’ve got to ensure compliance always remains top of mind.
And of course, there are essential guidelines on cleanliness, health and safety, and promotional materials to consider. Every individual in the store must follow your safety and compliance instructions to the letter. If customers walk into your store and see items strewn about with little thought or no clear concept, they’ll either walk out or never come back.
Here’s something interesting. A huge number of grocers fit the description we outlined in the prior paragraph of stores fit this description. According to a recent survey, only 26% of consumers think retailers are good at in-store execution. That’s a tough statistic to swallow. In essence, only 1 out of every 4 shoppers thinks your store is up to par. Something’s got to give. The collective industry must get that number up. But what are the root causes of this? Why do stores miss their compliance checks?
First, instructions are sometimes opaque or hard to follow. Teams must implement a change and communicate with other departments to ensure a proper flow through the change. Second, managers are often too busy to directly supervise. And finally, HQ has no idea what’s going on. There must be a way to bring everyone together and sync up store compliance.
There is. At UNFI Professional Services, we offer:
- Insurance Risk Management
- Strategic Legal Services
- ReposiTrak Vendor Compliance Management
- LogSafe Temperature Monitoring
- Meat Grind Log
- GOT Shrink & Markdown
If your store needs assistance meeting compliance requirements, we have just the solutions. Get in touch with us today online at http://unfiproffesionalservices.social5.net and find out how we can help you transform your compliance, legal, or risk management.
