Grocery store owners are always thinking of innovative new ways to improve efficiency and enhance customer satisfaction (while boosting their bottom line, of course). And of course, we’re always more than happy to help!
Scan Advantage is a market intelligence solution we provide at UNFI Professional Services that helps you understand growing industry trends so you can make data-driven business decisions. In this blog, we’re going to tell you how Scan Advantage can revolutionize the shopping experience for your customers while also optimizing your store operations!
Every grocery store owner knows the hurdles in running a successful business: long checkout lines causing customer dissatisfaction, the complexity of in-store navigation, and the struggle to promote offers effectively. Let’s break each of these down so we can show you how Scan Advantage addresses these issues:
Issue #1 – Long Checkout Lines
This is a notorious challenge that can really deter shoppers from visiting your store. Innovating the shopping experience for your customers is all about bringing them into the modern age of retail without too much discomfort. Scan Advantage does this by introducing self-scanning and mobile payment options to the checkout process. This technology will allow your customers to move through the line faster so they can get on with their day. And, it integrates seamlessly into your existing systems! This level of innovation will not only set you apart from competitors, it also caters to the growing demand for efficiency and convenience among shoppers.
Issue #2 – Complex Store Layouts
Customers often find it frustrating to locate products, especially when they’ve been relocated. With Scan Advantage’s in-app navigation system, shoppers can easily find what they need, making shopping a breeze. And as a store owner, when you’re able to optimize the layout for better flow, it allows you to reallocate resources where they’re needed most, improving overall store efficiency. Not sure how the store should be laid out? The Scan Advantage platform offers valuable insights into shopping patterns, inventory needs, and customer preferences. This kind of data is instrumental in making informed decisions, from stock ordering to store layout adjustments, ensuring your store remains a step ahead.
Issue #3 – Promotion Visibility
Effectively communicating deals and promotions is vital to the success of your store. Scan Advantage’s customized notifications ensure that your customers are always aware of the best deals, tailored to their shopping habits. By offering a personalized and hassle-free shopping experience, you foster a positive relationship with your customers. Features like AI-driven suggestions and real-time deal notifications not only encourage repeated visits but also build a community of loyal customers who feel valued.
Bonus: Go Green with ScanAdvantage
This isn’t one of the big three benefits but perhaps it should be. Scan Advantage will allow your store to go green by promoting digital receipts! This feature not only helps the environment, it will also resonate with eco-minded customers. And for those who want to shop local, Scan Advantage can help there, too. The platform can be tailored to highlight local produce and products, thereby supporting your community’s economy and offering fresher options to your customers. Moreover, with access to nutritional information and health ratings, your store can play a pivotal role in promoting healthier lifestyle choices among your customers.
Adopting new technologies can seem daunting, but the transition to Scan Advantage is designed to be smooth and straightforward. The long-term benefits of enhanced customer satisfaction, improved store operations, and increased sales are worth the investment. In the era of smart retail, staying ahead means being open to innovations that can transform the shopping experience!
Feel free to contact us for more information or click here to check out the informative brochure!
